Conditions
Conditions
To initiate a return, follow these steps:
- Return period: You have up to 10 calendar days from the date of receipt of your order to request a refund.
- Condition of the products: Products must be in their original condition, unused, undamaged, and with their original packaging intact. Products that have been used or altered in any way will not be accepted.
To initiate a return, follow these steps:
- Send an email to hello@ameurie.com with your order number and the reason for the return.
- Our team will be in touch to provide logistical information for your return.
- Once we receive the returned product and verify that it meets the above conditions, we will process the refund.
- Refund Method: The refund will be issued via the same payment method used for the original purchase.
- Refund Time: Depending on your bank or card issuer, it may take 3-7 working days for the refund to be reflected in your account.